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Old 01-19-2016, 04:56 AM   #3
davidfor
Grand Sorcerer
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Posts: 24,905
Karma: 47303824
Join Date: Jul 2011
Location: Sydney, Australia
Device: Kobo:Touch,Glo, AuraH2O, GloHD,AuraONE, ClaraHD, Libra H2O; tolinoepos
Like meera, I don't use the Kobo supplied cable. In fact, I think the cable that came with the Glo HD is still in the box.

The usual suggestions for this sort of problem are:
- Try a different cable or USB port
- Try another computer
- Restart the device
- Restart the computer
- Check if the charging LED comes on.
- Check if the device shows it is charging
- Use it as an excuse to buy a Glo HD (my favourite "fix")
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