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Eschwartz. I think this may be a Windows problem.
It is asking what to do with the Device (upon connecting).
The answer should probably be Nothing
Calibre can't see it because W10 has not released the device to the file system because it is mode confused: MTP or PTP or a drive (with letter)
W10 played funny with my K4 when I recently connected it.
I believe I removed the device in the Device Manager, when it was (re)discovered, it was recognized by the OS and calibre
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