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Old 01-09-2016, 03:30 PM   #497
shah2405
Junior Member
shah2405 began at the beginning.
 
Posts: 2
Karma: 10
Join Date: Jan 2016
Device: kobo glo
Quote:
Originally Posted by davidfor View Post
Firstly: DO NOT format the card. This holds the firmware. Formatting in Windows will mean you have a nice empty card to use in another device.

Your post doesn't really give enough information to know what is wrong. So:

- What is on the screen?
- What happens when you turn it on? Does the LED near the switch flash?
- Does anything happen when you plug it into the PC? Again, does the LED change?
- Does anything happen if you leave it plugged into the PC or a charger for a while?

In any case, at this stage you can try a factory reset:

- Plug it in and charge it for at least an hour.
- Hold the power switch in the off position for 20 seconds to ensure the device is off.
- Hold the light button down and turn it on.
- When the LED starts flashing, or the screen changes, release the light button.

If it doesn't work, try it again but wait a bit longer at each step.

If there are no physical issues with the device, the factory reset will probably fix it. If not, you can try reimaging the card. But, if there is a physical problem, you probably can't fix it unless the SD card has died.
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