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Old 01-08-2016, 12:55 AM   #13
neilday
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neilday began at the beginning.
 
Posts: 8
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Join Date: May 2011
Device: sony prs 650, Boox C67ml, KindlePW3
Hi, I was getting this same error message. Support got me to try lots of different things: re-copying update, naming it with and without extension and several other steps which I don't now recall. The step that finally resolved the problem was simple: I removed the external sd card beforeI ran the update from internal storage and the update worked ok.

Hope this works for you .. very simple solution!

Cheers

Neil.
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