MobileRead Forums - View Single Post - Sony PRS 505 Returns

SteveK · 01-09-2009, 01:12 PM

Bob - You are absolutely correct. The warranty says a unit may be repaired with new or refurbished parts or replaced with a new or refurbished unit. Mine happened to be refurbished, but again I see no sign of wear and tear on the unit and it works perfectly (unlike the one I sent them).

The warranty also states that if they elect to replace a unit after the labor warranty expires (90 days) but before the parts warranty expires (1 year), they will apply a labor charge. So that's probably what some people have been charged for.

SteveK

01-09-2009, 01:12 PM	#13
SteveK Addict Posts: 272 Karma: 1017902 Join Date: Nov 2008 Device: Kindle PW, PW2, Kindle3, Kobo Glo, tablets, phone	Bob - You are absolutely correct. The warranty says a unit may be repaired with new or refurbished parts or replaced with a new or refurbished unit. Mine happened to be refurbished, but again I see no sign of wear and tear on the unit and it works perfectly (unlike the one I sent them). The warranty also states that if they elect to replace a unit after the labor warranty expires (90 days) but before the parts warranty expires (1 year), they will apply a labor charge. So that's probably what some people have been charged for. SteveK Last edited by SteveK; 01-09-2009 at 04:59 PM.