Quote:
Originally Posted by darryl
The plain fact is that it was your account, your responsibility. "Most of his returns were legitimate." And the others? Like it or not, they weren't his returns, they were your returns. The downside of Amazon's very generous returns policy is that they must crack down on its abuse. Yes, they could and should do it a lot better in very many ways. Paul is trying to address one of them at the moment.
And really? Going to Apple. The most restrictive of the ebook ecosystems? Do you think they have a more generous returns policy than Amazon?
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The "other" returns were of the "I changed my mind" variety. Which I felt was in line. They do give that option in the "reason for return" drop down menu.
My point against Amazon is simply- if you're going to offer a lot of items- you are going to sell a lot of items and sometimes those items get returned for various reasons. I worked retail. We never refused a return unless it was past the return date.
As far as going to Apple- I bought a few E-books from them. I also purchased books from Barnes and noble (I have an old nook and it works fine.)
I don't care where I get an e-book from. It's words on a screen.