Thread: Error Communicating with new Nook Glowlight Plus
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Old 12-29-2015, 10:19 PM   #7
eschwartz
Ex-Helpdesk Junkie
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Posts: 19,421
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Join Date: Nov 2012
Location: The Beaten Path, USA, Roundworld, This Side of Infinity
Device: Kindle Touch fw5.3.7 (Wifi only)
Your device is connecting to the computer in PTP (Picture Transfer Protocol) mode, which is bad useless.

You will need to change the settings to connect in MTP (Media Transfer Protocol) mode.

I don't know where that setting will be in the NGP's menus.
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