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nikev · 12-29-2015, 03:48 PM

Hi,

My H20 was working fine last night, but this morning it won't wake from sleep.

The screen just shows the single word "sleeping" in the bottom left corner.

Paper clip reset does nothing. Holding Power key does nothing. I also tried to hold the power key and tap the two bottom corners of the screen, but that does not do anything either.

I have tried to plug in to a wall charger for a few hours, but it doesn't help.

Any suggestions? Or just call Kobo support and hope they step up?

Thanks in advance.

Nike

12-29-2015, 03:48 PM	#1
nikev Connoisseur Posts: 53 Karma: 10 Join Date: Sep 2009 Device: PRS 505	Kobo h2o won't wake from sleep Hi, My H20 was working fine last night, but this morning it won't wake from sleep. The screen just shows the single word "sleeping" in the bottom left corner. Paper clip reset does nothing. Holding Power key does nothing. I also tried to hold the power key and tap the two bottom corners of the screen, but that does not do anything either. I have tried to plug in to a wall charger for a few hours, but it doesn't help. Any suggestions? Or just call Kobo support and hope they step up? Thanks in advance. Nike