Quote:
Originally Posted by disconnected
I'm a little paranoid now and that works in Amazon's favor; I don't usually return defective items if they're inexpensive.
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We only buy items that are unlikely to be an issue, CDs, DVDs etc, plus Kindle books of course, we have never returned a single kindle book. I still buy a lot as I want to protect our Amazon account and am trying to reverse the stats they have on us. 81 paid orders since the letter and we haven't returned a single item.
I think the letters only come out in September when Amazon must do an annual audit.