Quote:
Originally Posted by disconnected
Are you sure Amazon knows (or cares about) the difference? I've always had the uneasy feeling that it's all a numbers game and that they don't bother to distinguish between "I changed my mind" and "it arrived broken". The cost of losing a few good customers is probably less than the cost of inspecting returns would be.
I'm a little paranoid now and that works in Amazon's favor; I don't usually return defective items if they're inexpensive.
|
It is all just a numbers game, numbers and value of refunds. Amazon don't care about the reasons for a return.
I didn't, as Cinisajoy put it 'The person that got the warning was returning because they didn't like it. They were not returning broken or defective stuff.'' Most of my returns were cheap third party device cases that didn't fit. Third party seller returns seem to be the ones Amazon don't like for some reason. Also high value, although I've never bought expensive items from Amazon, let alone returned them.
Replacements should be okay as they don't involve an actual refund, but any returns are fair game to Amazon.
I am also not "scare-mongering" either. Another of Cinisajoy's comments.