Thread: Closure of Account - Access to digital content
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Old 12-28-2015, 02:17 AM   #266
disconnected
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Quote:
Originally Posted by Cinisajoy View Post
Please note,
The person that got the warning was returning because they didn't like it. They were not returning broken or defective stuff.
Amazon knows the difference.
So quit worrying. Besides they didn't close her account, just sent her a letter to watch her returns.
Are you sure Amazon knows (or cares about) the difference? I've always had the uneasy feeling that it's all a numbers game and that they don't bother to distinguish between "I changed my mind" and "it arrived broken". The cost of losing a few good customers is probably less than the cost of inspecting returns would be.

I'm a little paranoid now and that works in Amazon's favor; I don't usually return defective items if they're inexpensive.
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