Quote:
Originally Posted by Katie1
Problem is Know one knows what Amazon counting or not counting.
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It would be nice to know and you all have me fretting a bit now
Up until a couple of weeks ago, I only had a single return to my name since 1999 (a PW1 with a dodgy screen which I exchanged).
However I've needed a number of replacements in recent weeks due to issues with the carrier: 1 order of long-stemmed glasses (3 packs of 2) which arrived broken and a week ago a box with 6 items, all separate orders, which was shown as out for delivery and then updated to damaged in transit will not be delivered.
So in all 9 items replaced in the space of 10 days or so but that's out of a truckload of orders in the last month (60+ to take advantage of the £3 no-rush digital credits which ran for a while) so
I did take a picture of my nice little pile of glass before disposing of it and screenshots of the delivery tracking of the other parcel showing that it wouldn't be delivered due to it getting damaged.
Though as far as digital content from Amazon goes, I only have ebooks (all Alf'ed and backed up) and mp3s (all backed up too) - no audio books or movies for me to worry about.