Quote:
Originally Posted by eschwartz
Sorry to hear it.
But did you not get a warning email? Because up til now, every report I've heard indicated that Amazon first sends warning emails to say that you are returning an unusual number of things, and it's making them uncomfortable.
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A few years back they did send me an email that basically said,
"We are tracking your returns and would like to know if there is anything we can do to help eliminate?"
I explained how I order for multiple inviduals- (including my boss at the time) and that it wasn't just me buying and returning. The account just happened to be in my name. I also pointed out how many items we purchased vs the returns.
That emailed back- they reviewed the account- agreed- said they understood...and that was that.
Oh well.
Like I said- I'm not angry. And perhaps my case is not the norm.
I let others sign in and use my account because I had prime- I was trying to be nice- it bit me on the butt.
I suppose there are work around so to get access to my digital content- but I moved on.
I am curious to see - if Amazon is going to continue this practice of dismissing customers. I worked retail for several years- I can't imagine a store banning customers for returning defective merchandise.