[pdurrant]

I have now received a response and sent another reply.

From Amazon:

Spoiler:

Dear Mr Durrant,

My name is Heather Lyons and I work within Amazon Executive Customer Relations.

Please be advised our legal team are still working on a response in relation to your query. I have chased this issue again for you today. In this case I will follow up with you personally in early January.

Thank you for your patience and understanding in relation to this.



Heather Lyons
Executive Customer Relations
Amazon.co.uk

My reply:

Spoiler:

Dear Ms Lyons,

Thank you again. I am most grateful for your efforts to obtain an answer to my question.

I do realise that although apparently simple, there are probably complications in any potential answer that your legal team will want to explore fully. I look forward to hearing from you in the New Year.

I do hope you have a Merry Christmas,

Yours,

Paul Durrant