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Old 12-22-2015, 02:10 AM   #6
eschwartz
Ex-Helpdesk Junkie
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Posts: 19,421
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Join Date: Nov 2012
Location: The Beaten Path, USA, Roundworld, This Side of Infinity
Device: Kindle Touch fw5.3.7 (Wifi only)
Quote:
Originally Posted by giangtran View Post
Hi,

I just got my Kindle Paperwhite 2015 yesterday and so sad, it seems like my Kindle cannot recognize anything, except for some books that have already been on my Cloud.

I transferred the file through usb cable but even though they are on the document folder, they don't show on Kindle.
Books that don't show up in the library list -- usually implies the indexer choked on one of the books. (This can happen if the book had bad markup.)

Delete all the books from your Kindle, and add them back one at a time, to see which the problem book is.

Then try converting the problem books to AZW3 (if it is already AZW3, reconvert it) and resending.

Quote:
I also tried to send file via email and synced many times but nothing appears
Do the books appear in your Kindle Cloud? http://amazon.com/manageyourkindle
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