Quote:
Originally Posted by Katie1
Living on SSD I can understand that. BUT I also do my homework and put my money into things that will Last Years! So Price is not my main Factor. CS dependability in the product are. And yes I do tend to wear blinders on when things work. I tend to get Overly Enthusiastic, I don't own Stock in any company. & when some one has problems with a company I deal with I want to know WHY. I do look into other like products to see IF they are better so not to get stuck in a rut.
Take me trying to decide between the PW3 & the Kobo glow hd. While both seem to have the same reviews. I Not been able to find a thing out about Kobo CS good or bad. 1 bad is IF I buy the Kobo esp at this great price & savings esp with the exchange rate dollar wise & it is defective me mailing it back going to cost $25 at todays currency exchange. Which right there means it costs more than the PW3. In All my exchanges with Amazon Shipping has cost me ZERO.
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If reliable CS is a big concern of yours I would strongly recommend you stick with Amazon.
Stories about Kobo CS range from "difficult to get in touch with" to "difficult to get satisfactory results from". Just based on the forum discussions I have seen... it seems that while the Kobo itself can be a very satisfactory device, peoples' happiness with their Kobo goes abruptly downhill as soon as they need CS for anything.