Quote:
Originally Posted by kenzo
thanks for all responses, its appreciated you all took the time to do that,cheers
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This has nothing to do with WiFi or home networks. Amazon is aware of this issue with the Kindle Paperwhite but currently has no solution to fix it. I have the exact same issue, and after months of issues with downloading I finally contacted Amazon when it took DAYS to download 6 books. I was instructed to do a factory reset which didn't fix anything, but instead eliminated all notes, highlights, and words/vocabulary builder, and now 150 books were not syncing. I insisted that the customer service rep will figure out a way to restore my almost 1000 words in my vocabulary builder, which he eventually resolved to do. Amazon had to update all my books in my library and push them out to my device and I was told once a solution will be found my device was on the priority list to be updated. Since my 1-year warranty is almost up I requested to be sent an email that today's 2 hour phone call didn't resolve the issue.