Arshield,
You may need to forward your receipts to
rewards@booksonboard.com
Instructions for claiming your Rewards Dollars are located in our Help section:
http://www.booksonboard.com/index.php?BODY=help
Please also never hesitate to contact our customer support. The email is monitored 7 days a week and evenings too.
Thank you for shopping with Books On Board.
Kurt Johnson
(I always love a good seafaring yarn, especially one with icebergs & Kate Winslet)