I sent this:
Dear Madame, Sir,
I write to you to express my deep concerns and disappointment at the annoucement that you will not provide your services for the Fictionwise web-based bookstore anymore.
I do not know what were the reasons that pushed you to terminate Fictionwise’s contract, but perhaps you have not considered the impact on the end user. Although it is my responsability to have a backup for my ebooks, the availability of redownloads is an important feature for anyone making ebook purchases online. Several of my purchases will not be available for download after January 31st.
In addition, it is distressing to see the number of available books in any one format go down at any reseller, which is another consequence of your actions. One would have thought it would be in your best interest to see the number of ebooks’ buyers increase, and that can only happen if content is widely available.
The email address is:
support@overdrive.com