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Old 12-15-2015, 12:34 PM   #4
JSWolf
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Posts: 79,902
Karma: 146918083
Join Date: Nov 2006
Location: Roslindale, Massachusetts
Device: Kobo Libra 2, Kobo Aura H2O, PRS-650, PRS-T1, nook STR, PW3
Quote:
Originally Posted by moofychops View Post
Thank you 'jswolf', I contacted Kobo and they said it is a fault. I got an exchange at the retailers, who did not seem bothered. I think they where a bit frantic and just took it off me and gave me a new one. Kobo sent confirmation emails to cover me if the company had not believed me.
Having never dealt with Kobo Help before, I was expecting the worst and got the best.
Glad it all worked out. A broken screen is completely different. A screen controller fault is something like your line.
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