Quote:
Originally Posted by idlebones
I recently had cause to send a defective Sony PRS 505 device back for repairs. I live in Ireland, and followed the instructions on the Sony Website and sent it to an agent in Cork City. Several weeks later, the Agent called me to say that I needed to pay €79 Euro for "Security Reasons" to have the unit sent to Sony Uk, as they don't fix them in Ireland.
My device was under warranty, and I sent it back to the address specified by Sony, yet they have the cheek to charge me for it before it even reaches a Sony warehouse?!
Can anyone tell me off their exerience in the UK? Have you been charged in such a way? They also told me that if the Sony Engineers decide the unit was damaged by me, they will keep my €79!
Regards,
Owen
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See my post, "Yikes screen gone west". Troubleshooting
dont know how to link it here sorry
Mack 120