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Joykins · 12-14-2015, 10:41 PM

I had a similar thing happen. Paperwhite 2 had been on house wifi for years.

All of a sudden it could not connect.

Reset PW, no change.
Reset router, I could get on. Yay!
Reset router again due to internet issues and I could not get on. Sadness.
Found an unlocked wifi signal and got on it to check, it got on. I couldn't really use it, because it required a logon from a browser, but it connected.

Finally I created a portable hotspot with my phone and it worked.

I'm completely baffled but my husband says things stop working if he resets the router, I think we need a new router.

But if your PW doesn't work on other wifi networks, it sounds like your PW may be the issue.

12-14-2015, 10:41 PM	#3
Joykins Wizard Posts: 1,610 Karma: 9211856 Join Date: Jan 2010 Device: kindle Oasis 2018, kindle 4 NT, kindle PW2, iPhone, iPad mini	I had a similar thing happen. Paperwhite 2 had been on house wifi for years. All of a sudden it could not connect. Reset PW, no change. Reset router, I could get on. Yay! Reset router again due to internet issues and I could not get on. Sadness. Found an unlocked wifi signal and got on it to check, it got on. I couldn't really use it, because it required a logon from a browser, but it connected. Finally I created a portable hotspot with my phone and it worked. I'm completely baffled but my husband says things stop working if he resets the router, I think we need a new router. But if your PW doesn't work on other wifi networks, it sounds like your PW may be the issue.