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Old 01-08-2009, 08:27 AM   #10
mack 120
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Posts: 30
Karma: 10
Join Date: Nov 2007
Location: Cheshire UK
Device: Kindle 2, iPad, Samsung NC10, IPhone 3GS, iMac, Sony PRS505 (broke)
Hi bad news.

Just received the estimate from Sony in the uk.
To repair the unit £198.31.
For the pleasure of their estimate i have to pay them 52.88.
the told me the screen had cracked and they are very expensive.
The unit retails in the uk for £198.00.


I will be emailing them, was to irrate to talk on the phone.
Why are the USA customers offered a service and accidental cover package, but this is not offer to the uk customers.

Very sadden by sony, really loved the reader but now have purchased books unable to read, think i may go back to the paper format?

Ill keep you update what is sonys reply, but feel other new users should be made aware of the pit fall.

Mack 120
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