Thread: Aura Damaged screen
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Old 12-11-2015, 07:14 AM   #5
melovesflying
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Posts: 186
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Join Date: Jun 2014
Device: Kindle Paperwhite 3, Kobo Aura, Kobo Glo HD
Quote:
Originally Posted by darryl View Post
You have my sympathy. Any idea as to what may have caused the breakage?
It was just inside my bag with my wallet and phone but I was out all day and didn't notice it until about an hour after I got home. Either it got hit inside my bag while I was outside or my puppy stepped on my bag and hit it. My mistake in assuming the couch was safe to place my bag when I have a pup that jumps around.

Quote:
Originally Posted by pdurrant View Post
Is it precisely 1/4 with a straight horizontal line dividing the working from non-working part? In which case it might be an electronics failure instead - if still under guarantee this should be covered.

But if it's only approx. 1/4 and the dividing line is curved like a piece of broken glass, yes it's the screen.
It looks like a glass shard has been taken off when it is turned off. The line below is straight but the line on top has a curve. If you look closely at the image I uploaded here, the lightest area is the one I'm talking about.
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