Thread: Aura Damaged screen
View Single Post
Old 12-11-2015, 05:21 AM   #4
pdurrant
The Grand Mouse 高貴的老鼠
pdurrant ought to be getting tired of karma fortunes by now.pdurrant ought to be getting tired of karma fortunes by now.pdurrant ought to be getting tired of karma fortunes by now.pdurrant ought to be getting tired of karma fortunes by now.pdurrant ought to be getting tired of karma fortunes by now.pdurrant ought to be getting tired of karma fortunes by now.pdurrant ought to be getting tired of karma fortunes by now.pdurrant ought to be getting tired of karma fortunes by now.pdurrant ought to be getting tired of karma fortunes by now.pdurrant ought to be getting tired of karma fortunes by now.pdurrant ought to be getting tired of karma fortunes by now.
 
pdurrant's Avatar
 
Posts: 74,121
Karma: 315558334
Join Date: Jul 2007
Location: Norfolk, England
Device: Kindle Oasis
Quote:
Originally Posted by melovesflying View Post
So I just posted yesterday that I've upgraded my Aura's firmware and was enjoying it. Very unfortunately, I just discovered that my screen is broken on the inside and only the lower quarter is responding and the remaining 3/4 of the screen is dead. Does Kobo do repairs or is my device simply now a paperweight? Gutted because I really love it.
Is it precisely 1/4 with a straight horizontal line dividing the working from non-working part? In which case it might be an electronics failure instead - if still under guarantee this should be covered.

But if it's only approx. 1/4 and the dividing line is curved like a piece of broken glass, yes it's the screen.
pdurrant is offline   Reply With Quote