Quote:
Originally Posted by melovesflying
So I just posted yesterday that I've upgraded my Aura's firmware and was enjoying it. Very unfortunately, I just discovered that my screen is broken on the inside and only the lower quarter is responding and the remaining 3/4 of the screen is dead. Does Kobo do repairs or is my device simply now a paperweight? Gutted because I really love it.
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Is it precisely 1/4 with a straight horizontal line dividing the working from non-working part? In which case it might be an electronics failure instead - if still under guarantee this should be covered.
But if it's only approx. 1/4 and the dividing line is curved like a piece of broken glass, yes it's the screen.