They just reset mine. I have to admit on feeling a quick sense of total panic when you know you are locked out. I have so much stuff on amazon so I went
My reason given though was different.
Quote:
This is an important message from Amazon.com.
As a precaution, we've reset your Amazon.com password because you may have been subject to a "phishing" scam.
Here's how phishing works:
A scam artist sends an e-mail, which is designed to look like it came from a reputable company such as a bank, financial institution, or retailer like Amazon.com, but is in fact a forgery. These e-mails direct you to a website that looks remarkably similar to the reputable company's website, where you are asked to provide account information such as your e-mail address and password. Since that web site is actually controlled by the phisher, they get the information you entered.
Go to amazon.com/phish to read more about ways to protect yourself from phishing.
To regain access to your Amazon customer account:
1. Go to Amazon.com and click the "Your Account" link at the top of our website.
2. Click the link that says "Forgot your password?"
3. Follow the instructions to set a new password for your account.
Please choose a new password and do not use the same password you used with us previously.
Thank you for your interest in Amazon.com.
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It was time to change it anyway, but I still got a scare there. I don't recall any fake emails from amazon and would never use a link anyway. I also had to enter now a captcha which I have never seen on amazon before. Even once I had my new password, it made me do one again. Wonder if I have to use one now ever time I sign in .