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Old 12-09-2015, 06:31 AM   #6
knc1
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Posts: 17,212
Karma: 18210809
Join Date: Feb 2012
Location: Central Texas
Device: No K1, PW2, KV, KOA
Quote:
Originally Posted by Momro View Post
Hi there,
if it were that easy, I could have done it myself, but

I admit I haven't stated my situation in full detail:

the button is greyed out and I cannot click it (and I'm on my home WiFi). I cannot de-register it on the website because it is not registered on my account, and I cannot see on which account it is.

Thanks again for your help!
Back up a bit further -
Why do you want to de-register this device?
What do you hope to achieve?

- - - -

One bit of warning -
**DO NOT** put the device into 'diags' mode - this may be one of the K3 devices that requires the serial port to get out of 'diags' mode.

(Unless of course you have the serial port connection already made and are comfortable using it.)
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