Thread: Aura HD There goes the screen...
View Single Post
Old 12-08-2015, 11:15 AM   #11
Dr. Drib
Grand Sorcerer
Dr. Drib ought to be getting tired of karma fortunes by now.Dr. Drib ought to be getting tired of karma fortunes by now.Dr. Drib ought to be getting tired of karma fortunes by now.Dr. Drib ought to be getting tired of karma fortunes by now.Dr. Drib ought to be getting tired of karma fortunes by now.Dr. Drib ought to be getting tired of karma fortunes by now.Dr. Drib ought to be getting tired of karma fortunes by now.Dr. Drib ought to be getting tired of karma fortunes by now.Dr. Drib ought to be getting tired of karma fortunes by now.Dr. Drib ought to be getting tired of karma fortunes by now.Dr. Drib ought to be getting tired of karma fortunes by now.
 
Dr. Drib's Avatar
 
Posts: 45,472
Karma: 60119087
Join Date: Jan 2007
Location: Peru
Device: KINDLE: Oasis 3, Scribe (1st), Matcha; KOBO: Libra 2, Libra Colour
Quote:
Originally Posted by RZetlin View Post
I expected the official sleep cover to be tougher than this.

I left my Aura HD in my library bag on the ground and I forgot it was in there.

I accidentally stepped on the bag, thinking nothing was in the bag.

Then I hear a snap.

There are no cracks on the screen, but the screen is all messed up. One quarter of the screen is unreadable. Doing a soft reset and hard reset doesn't fix it.

For now, I have to use my old Kobo Glo.

The Aura HD is over 2 years old, I don't think the warranty is cover anymore.

Are there any repair/RMA options left or do I have purchase a new replacement?

If you think a Library bag is stronger than your foot....well, now you know the answer.

You've broken the substrate, and probably some delicate electronic parts.
Dr. Drib is offline   Reply With Quote