Quote:
Originally Posted by HistoryWes
I just had a strange one. I loaded eBook Library and got a message that said "cannot read volume. This volume has been renamed, deleted, or moved." The volume in question is my C: drive and it has not been renamed, deleted, or moved. Not only does eBook Library see my external drive just fine, it still sees the volumes that are on the C: drive. It doesn't seem to effect my current set up, but I won't be able to add any more directories to autosynch unless I put them on my external. This just happened today. It was working fine last night. I rebooted the computer. No change.
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I've had my 700 for over 2 months, and this mornining I got this same error. "unable to locate the following volume", my C drive. Clicking on the C drive used to bring up all the folders on the C drive, similar to using windows explorer. What's going on. Did my ebook library update itself and now this is happening? I can still get at my books by clicking on the library but I used to able to navigate thru all the folders on the C drive.
No huge deal, because I can still access my books..am looking into what may have caused this since I haven't even downloaded a book for 2 weeks.
*update* ran ccleaner and Norton Cleanup recently, one or both of which may have deleted the following file which the eBook Library can't find (the file or folder that can't be found is located at the bottom of the screen with the error on it):
C:/Users/Username/Appdata/Local/Microsoft/Windows/Temporary Internet Files/low/Content.IE5/G4SR18M1
I'm going to try find out what this file is needed for and will get back.
*update* went onto internet, looked around at a few sites, this recreated the temporary internet folder(s)file(s) that the eBook library was lookin for
I can now access drive C thru eBook Library same as Windows Explorer.
I clean up my temp internet files on a regular basis, I have no Idea why this just started to happen today.
*update*
Ccleaner deletes the following file
Marked for deletion: C:\Users\Username\AppData\Local\Microsoft\Windows\ Temporary Internet Files\Content.IE5\index.dat
But this isn't the file that eBook Library is looking for. I ran cClenaner again and had full access to C drive thru eBook Library.
Culprit may be Norston cleanup, checking that now..will return
*update* ran Norston cleanup, still have full access to C drive thru eBook Library.
I don't know who to blame next, still working on it????
Have put question to SOny via eMail..waiting..waiting for response.
In the meantime, just browsing the interwebs recreated the missing folder/file and I have full access to C drive thru eBook Library with no error.
*update*
SoNy email received in less than 2 hours, advisiving technical problem should be handled over the phone. I called and it was picked up immediately (I was expecting to be put on a waiting list).
I explained about the eBook Library error and the file it was looking for. The *tech expert* didn't understand and suggested I redownload the software. I told him the software was working *OK now* about 3 times. He made an incident number and said to call back if the error occurs again. I asked if he needed any information on the file that caused the problem so that others reporting this error might have a clue what to do, but he again suggested that I call back if the error occurs again.
Still no clue as to what caused this error, but eBook Library working fine.
