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Old 12-05-2015, 02:36 AM   #13
Barbara1955
Non-Techy
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Posts: 4,455
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Join Date: Feb 2011
Location: WV---USA
Device: Samsung Cell Phone & Amazon Fires & Kobo eReaders
Contact Amazon CS ask to talk to a Tech.

BTW IF they say it needs a New Battery Amazon sells them in a Kit that gets the back off... http://www.amazon.com/gp/product/B00...=sr_1_2&sr=8-2

Last edited by Barbara1955; 12-05-2015 at 02:39 PM.
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