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Hi.
I had the SAME Problem - jsut that mine froze with the words "Starting Up"... I JUST got my Reader today.
I had tried to shut the reader down, and attempted a reset of the machine - nothing worked.
However, pressing the Reset, and then, sliding the power buttone twice -as someone else had earlier suggested- worked for me.
Sorry that I cant offer any more... so ..maybe, try it again ?
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