Quote:
Originally Posted by 49Kat
I set the country to Canada (CA +1). Click on the send button. I get the message that the code has been sent to US +1 but with my phone number. I have not received a code. It is now not sending the code at all, saying I have used my maximum number of attempts for today. The phone number is correct, including the three digit area code. Amazon is the first company I've had this problem with, it's weird. I have already contacted customer service by email. They seem to be not getting the point so far.
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As I understand it, Kat, there's no such thing as "a US number" as opposed to "a Canadian number"; the US and Canadian phone systems are unified, and only the area code determines whether a number is in the US or Canada (please correct me if I'm wrong, anyone!). Sounds like a problem at Amazon's end of things if your phone is able to receive SMS messages from other sources. Hope they get it resolved for you quickly.