Thread: AMAZON force-resets some account passwords
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Old 11-29-2015, 06:25 AM   #26
Froide
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Quote:
Originally Posted by 49Kat View Post
Well, I'm glad I tried to verify my mobile phone number before I started the ball rolling on two step verification. Amazon keeps sending the verification code to a U.S. number despite the fact that I have repeatedly changed the country to Canada, which is where my mobile phone number is located. Pretty glaring flaw...so glad I checked that first or I would have found myself locked out of my own account!

Oh, and the same thing happens on Amazon.ca. It correctly lists my mobile number as being in Canada, but it keeps sending the verification code to a U.S. number.

And edited again...I clicked the link for advanced security settings on Amazon.ca, and I get a page with nothing on it.
Perhaps placing a phone call or email to Amazon Customer Support is in order.
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