Well, I hope I'm not the one who blindly thrust out any trivial questions to kindle fans before contacting with Amazon-----But Amazon had proved its complete uselessness. It's a story so weird that I do believe most of you guys won't believe it. But anyway, let's get start.
It was after the update of fw 5.6.5, and then my kv could not load the sdr file from cloud server. Usually when you download a book from cloud, no matter azw3 or mobi, the correspondent sdr would come with book so you can keep reading from where you stopped last time. But after update everytime I download a book, it's all stripped of the sdr, so everybook will start from the first page. I asked Amazon for help, got multiple reply asking me to report the problem and telling me some easy tricks like restarting kindle and then nothing.
Then I bought a CreepyPasta book and guessed what----the cover of that ghost book became my lock screen wallpaper----everytime I flip open my kindle I saw the F*** ghost eyes staring at me.(
http://www.amazon.com.au/gp/product/...al-text&sr=1-2) I tried to return the book, and delete the sample. But eachtime I deleted the sample, the next day it appeared again, just like the annabelle doll. I got so freaked out and asked Amazon for help, got multiple reply asking me to report the problem and telling me some easy tricks like restarting kindle and then nothing. Finally I figured out the way to get rid of it----delete the sample, and then switch my acoount to other countries, and this time annabelle doll never came back.
But this is not the end. Soon I found out the special order went berserk----probably became I switched between different countries. anyway, it just randomly rolled out ads for different regions with different languages. I asked Amazon for help, got multiple reply asking me to report the problem and telling me some easy tricks like restarting kindle and then nothing.
Till now, I found kv couldn't fetch x-ray and word wise for my side-loaded books---books that I bought and downloaded from Amazon, put directly into kindle. I asked Amazon for help, got multiple reply asking me to report the problem and telling me some easy tricks like restarting kindle and then nothing.
Finally I decided I had enough of this. I reset my kv, and then a new problem apperaed---maybe a blessing, perhaps. there is no more multi-country ads, in fact, there is no ads at all------my kv is a discount version and I did not ask Amazon to remove my ads. Even though the rest problem still present, but at least I feel a bit of relief. This time I won't contact Amazon for restoring my ads, even though I DO BELIEVE greedy amazon will fix this for me quick and easy.