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I've definitely experienced some of the firmware gripes cited here in various versions at various times, but the Kobos work pretty well, most of the time and I simply WILL NOT do business with Amazon.
There are easy work arounds for most issues -- if I have trouble hi-lighting something, I can just bookmark the page instead, and if you have trouble with the dictionary, most of us have a smartphone in our pocket.
Making that header disappear after a search necessitates tapping the screen twice -- The Horror!
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