I filed a claim through Visa. The one I received has a shorter battery life than the one I'm using.
I've already gotten a refund through Visa. Visa will collect the money from Kobo.
Last time I asked for a book refund, instead of returning the money to my credit card, they refunded as store credit. I did not want to take a chance of the store credit again.
Last edited by mycurlylocks; 11-10-2015 at 03:01 PM.
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