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Originally Posted by issybird
There were two especially interesting bits in the Guardian article to me. The first was that Amazon said that it warned the customer with the closed account several times before taking action. Nothing we have heard suggests this is not true, which is why this all seems like a big fat non-issue to me.
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Amazon won't communicate any details after they warn you, so the customer was out of luck anyway. My husband just had to return a $500+ tablet to Amazon because it wasn't the exact model the seller said it was, so it wouldn't work with US LTE. If he gets a warning there's nothing he can do. He doesn't buy much so I'm concerned that he may get a warning since it was such an expensive item. The comment to the article from a seller Alexandria complains about people returning "item not as described". So you can't return an item that wasn't what it was supposed to be?
I'm also concerned about the info in article about closing accounts because they're at the same address. I rely heavily on Amazon because I'm disabled, so I can't just go shop elsewhere like some say people should do if you don't like their policies.