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You just describe one side of the story. But look for example at self publishing. There amazon is a driving force, allowing much more people to enter the market.
Publishers combat amazon on all fronts, I don't see them handing the production of books over.
Much of what you rightfully dislike has its source or solution not at amazon. Amazon practically invented the ebook market, more or less against the big piblishers. That they now own that market has much to do with the other players in the book market beeing unable to react to new things.
Taking away customer rights is not amazons doing, but whole branches of business. The music, movie, software, book industries to name just a few. It is bad politic and must be solved there.
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