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Under UK Law I am entitled to place an order online and return it within 14 days if its not suitable, paying my own return postage. We have placed 8 physical orders with Amazon since the 'letter', and all have been for low cost value and kept (of course).
Today we received a replacement ipad air case for hubby, a good make, logitech, we were very careful when selecting it, however we forgot to find out the weight. Yes our mistake, but now we have a £18.50 case which will simply go in the loft until we sell the Air and include it with it, we dare not return it as in our case one last return could be the return that gets our account closed.
So regardless of the law we can't return an online order we made a mistake with. Even though the law says we can.
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