Quote:
Originally Posted by Difflugia
Your explanation appears to be that if a limit is specificied, people will return that much and no more. I agree, but I'm baffled mainly because I think tha'ts a reason to have the limit.
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I don't, and let me give you an example to illustrate why I think it would be a bad idea:
If there was a limit of X% of items ordered, people could abuse the system as the person we had here at MR did, by using Amazon as a "try and return" service for high-value products which constituted a small percentage of their overall purchases. Eg, buy 100 items in a year, amongst which were ten £1000+ cameras. That would not a desirable state of affairs.
If there was a limit of X% of the total value of goods ordered, people could have their accounts closed for returning just one high-value item. Eg, spend a total of £2000 at Amazon in a year, but return just one £1000 camera. This would be even less desirable than the previous situation.
A flexible approach, where Amazon consider the return pattern of the individual purchaser when deciding whether or not they wish to terminate their business relationship with that person, is a much more sensible approach (IMHO).