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I agree with Ripplinger, that was a complete waste of time. And it's pointless trying to take anything from it because they didn't give enough information for us to do so, which is what I expected from Watchdog to be honest, they can be pretty rubbish.
They failed to look at it in any depth, and they either failed to broadcast or simply didn't get any details from the people who had their accounts closed about how many items they actually returned. There is absolutely no way someone had their account closed for non-delivery of a mattress and nothing else.
We've heard in the past that Amazon are very quick to close accounts linked to people they suspect of fraud (usually re-seller accounts was it not?), so possibly more to it than we were told about the guy who's brother also had his account closed.
A pretty pointless piece by Watchdog.
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