Quote:
Originally Posted by JSWolf
Why bother to have a return policy if you risk your account getting closed if you use the return policy?
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Because there clearly are people who genuinely abuse the generous returns policy, such as the person we had here at MR a few years ago complaining that he'd had his account closed, when it turned out he'd been using Amazon as a "tryout" service, buying and returning numerous different brands of very expensive DSLR cameras to find the model he liked. Given that Amazon are unable to resell such returned products as new, they really can't afford, from a commercial perspective, to have such people as customers.
What I do agree with is that having your account closed should not result in loss of access to digital content, and it appears from the reports we've had quoted from the Kindle forums that when Amazon close accounts these days, access to such content is
not lost.