Quote:
Originally Posted by rjcchan
I think they are getting tired of being cross examined. They have stated the policy, the customer does not seem to have been affected by the policy, or have any problem at all, and other customers are not this customers concern. Hypothetical questions waste resources and create potential disputes. (Their lawyers have made that quite clear to them)
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I'm sure you're right. But given that they did make a public statement on this in 2012 to get the media off their back, it would be nice to have it confirmed.