Quote:
Originally Posted by soulfuldog
The reply from your original query was more helpful. Are they being deliberately obtuse?
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I would say yes, but I think it's more a case of Amazon refusing to answer the question. They don't have a policy other than 'we close your account, you lose the lot, if not straight away then eventually when your devices no longer work'.
Anything said before was simply to limit public relations fallout.
Even IF Amazon had a policy they wouldn't quote it as it's obviously not for the customers benefit.
I would also caution pdurrant on the merits of keep asking. Don't get on their bad side, it's not worth it.