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I don't have a Voyage, but on an older model (K3), I had a similar issue, some glitches on the screen. I found there is a file in /var partition which was cause of the issue. It was called something usid. I might be able to find it for you if interested. I had a backup, so I replaced it and all good.
Note that because it was in /var/local, I could just delete everything or factory reset and that file would be again created, so no issue in doing either.
Your best shot is to seek assistance from Amazon.
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