Quote:
Originally Posted by DiapDealer
I'm sure it would. But how many man-hours would each appeal/explanation cost Amazon? Why would they spend more money on someone their algorithm has already flagged as potentially costing them more money than their continued business is worth (right or wrong)?
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Because this is the company that wants to be connected with good service. The algorithm can only flag that there might be a problem. In good faith Amazon should at least put their efforts into finding out what happened. Especially when misshipped & missing packages count as returns. Also refunds.