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Originally Posted by DiapDealer
Did I miss the part where people who've only ever returned defective or broken stuff are getting warnings or having their accounts closed?
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I have read a number of cases were people had accounts closed who had a history of returned products due to exploded cans and the like. They had pictures of the stuff when it arrived and the like. Is it possible, potentially even probable that it is not the entire story? Yes but there seems to be a trend, in the stories that I read, that include damaged food goods.
Maybe it stuck with me because I have seen plenty of damaged food boxes and the like but since what I was dealing with was granola bars and pancake mix there was no damage done. But most of these stories tend to involve people who live far away from town and appear to be using Amazon for some of their regular food shopping.
Someone else in the thread noted that third party sellers can complain to Amazon about someone returning things and that can accelerate the process. I know that most of the stuff I get through Subscribe and Save comes through third parties.
I am projecting a bit to scenarios where it would be harder for someone to simply change who they shop from and how they might have ended up in this mess. To Amazon, it is one person who probably is not all that important to their bottom line. To the person, losing Amazon is far more difficult because of how it helps them live the life that they like.