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Old 10-28-2015, 09:12 AM   #72
issybird
o saeclum infacetum
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Quote:
Originally Posted by shalym View Post
Has anyone been able to find a case where an account was closed (or a warning received) *solely* because of defective/broken returns?

Shari
I've returned a few (very few) defective items from third-party sellers over the years, but it's one and done for me. I don't re-order; if there's a problem at their end, why get sucked into a cycle?

As for fit, that can be problematic. The alternative is shopping for fit at brick-and-mortar stores (if one has the item) and then ordering from Amazon, and that's morally dubious IMO. Just this past summer, I ordered two pairs of sandals which were a gold-box special. The reviews said true-to-size, but my feet swam in them. I did exchange them for a size smaller.

That said, I generally avoid ordering items where I think the fit is dicey. Shoes are tough (I ordered the sandals because they were a great deal); sweaters, say, are more forgiving. But that's mostly because returns are a nuisance, not because I think I'd be courting trouble with Amazon.
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