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Originally Posted by alanHd
I agree it does suck that you cant speak to anyone one on one but has others have already stated no one is forcing you to buy anything from Amazon and you still have access to all your digital content.
If it was me in your position I would just buy elsewhere and viola they never have an excuse to ban you from anything.
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There are reasons why people use Amazon. For folks who live in more remote locations, subscribe and save can be a good send. Being able to have staples and home goods mailed to you when you live 45 minutes from a store in the middle of winter when there is a good amount of snow on the ground is pretty darn helpful.
I use subscribe and save, not in the sticks and the grocery store is a mile away, but it is a good deal less expensive then some items are in the store. About half the time, the boxes that my Kind bars come in are totally trashed. If canned goods arrived in the shape that a fair amount of my non-canned items, I can see lots of returns. Boxes are broken, bags are ripped. Cans would be smashed, glass jars broken. Those would not be my fault but apparently reporting them too frequently is problematic. So you can either not order those things, which is what we do because it is not worth the hassle and the store is a mile away, or risk ordering things that you like/want/need and hope and pray that they arrive in good shape as opposed to trashed.
I am not saying that there are not other similar services, there are. But if you are in the habit if using a particular service and that service goes away all of the sudden it could be a shock. And it might be hard to find someone who does everything Amazon does, so you might use a more inefficient system because you have to order from multiple locations.
So suck it up and spend money else where is theoretically possible but is not necessarily easy or convenient. And if you are not at fault and the stuff you have been returning is defective or arrived broken then why should you have to go through the ass pain? Why shouldn't the people shipping stuff be responsible for packaging their things better and making sure it arrives in good shape.