Quote:
Originally Posted by Josieb1
I have all the emails on a word doc from my September letter, their emails and my replies, it runs to 10 pages with no actual resolution.
The customer is basicly banging their head against a brick wall.
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I agree it does suck that you cant speak to anyone one on one but has others have already stated no one is forcing you to buy anything from Amazon and you still have access to all your digital content.
If it was me in your position I would just buy elsewhere and viola they never have an excuse to ban you from anything.